www.pudn.com > lucent_softphone.rar > DirectoryNumber.h
// DirectoryNumber.h : Declaration of the CDirectoryNumber
#ifndef __DIRECTORYNUMBER_H_
#define __DIRECTORYNUMBER_H_
#include "resource.h" // main symbols
#include "lucentCtiCP.h"
#include "dnevent.h"
#include
using namespace std;
#define ERR_INI -100
/////////////////////////////////////////////////////////////////////////////
// CDirectoryNumber
class ATL_NO_VTABLE CDirectoryNumber :
public CComObjectRootEx,
public CComCoClass,
public IConnectionPointContainerImpl,
public IDirectoryNumber,
public CProxy_IDirectoryNumberEvents< CDirectoryNumber >,
public IGenesysOB
{
public:
CDirectoryNumber()
{
m_pUnkMarshaler = NULL;
}
DECLARE_REGISTRY_RESOURCEID(IDR_DIRECTORYNUMBER)
DECLARE_NOT_AGGREGATABLE(CDirectoryNumber)
DECLARE_GET_CONTROLLING_UNKNOWN()
DECLARE_PROTECT_FINAL_CONSTRUCT()
BEGIN_COM_MAP(CDirectoryNumber)
COM_INTERFACE_ENTRY(IDirectoryNumber)
COM_INTERFACE_ENTRY(IConnectionPointContainer)
COM_INTERFACE_ENTRY_AGGREGATE(IID_IMarshal, m_pUnkMarshaler.p)
COM_INTERFACE_ENTRY_IMPL(IConnectionPointContainer)
COM_INTERFACE_ENTRY(IGenesysOB)
END_COM_MAP()
BEGIN_CONNECTION_POINT_MAP(CDirectoryNumber)
CONNECTION_POINT_ENTRY(DIID__IDirectoryNumberEvents)
END_CONNECTION_POINT_MAP()
HRESULT FinalConstruct()
{
m_invokeId=0;
m_serverHandle=0;
m_monitorId=0;
m_lErrCode=ERR_INI;
m_ErrMsg="";
m_bConnect=FALSE;
m_splitMonitorId=0;
m_bIsCmdMsg=FALSE;
memset(&m_ani,0,sizeof(DeviceID_t));
memset(&m_dnis,0,sizeof(DeviceID_t));
memset(&m_activeConnId,0,sizeof(ConnectionID_t));
memset(&m_holdConnId,0,sizeof(ConnectionID_t));
memset(&m_deviceId,0,sizeof(DeviceID_t));
memset(&m_agentId,0,sizeof(AgentID_t));
memset(&m_agentPwd,0,sizeof(AgentPassword_t));
memset(&m_agentGroup,0,sizeof(AgentGroup_t) );
memset(&m_thisDevice,0,sizeof (ExtendedDeviceID_t));
memset(&m_otherDevice,0,sizeof (ExtendedDeviceID_t));
m_agentStat=AS_NotReady;
m_bLogged=FALSE;
m_callType=CT_Unknown;
return CoCreateFreeThreadedMarshaler(
GetControllingUnknown(), &m_pUnkMarshaler.p);
}
void FinalRelease()
{
m_pUnkMarshaler.Release();
}
CComPtr m_pUnkMarshaler;
public:
BOOL DefaultHandler(dnevent* event);
BOOL Initialize(BSTR deviceId,ACSHandle_t serverHandle,InvokeID_t invokeId);
void Uninitialize();
BOOL KVListToAppString(IKVList* pkvlist, char* pAppString,UINT bufLen);
BOOL GetAnsiFromBSTR(char** dest, BSTR source);
BOOL GetAnsiFromInt(char** dest,int source);
BOOL ValidateString(char* pStr,UINT bufLen);
InvokeID_t m_invokeId;
ACSHandle_t m_serverHandle;
CSTAMonitorCrossRefID_t m_monitorId;
CSTAMonitorCrossRefID_t m_splitMonitorId;
BOOL m_bIsCmdMsg;
private:
DeviceID_t m_deviceId; //the monitered device
ConnectionID_t m_activeConnId; // the active connecton id
ConnectionID_t m_holdConnId; // the hold connection id
ExtendedDeviceID_t m_otherDevice; // other dn in this evnet
ExtendedDeviceID_t m_thisDevice; //this dn in this event
DeviceID_t m_dnis;//the dnis (the called device NO)
DeviceID_t m_ani;//the ani (the calling device NO)
AgentID_t m_agentId;//agent id
AgentPassword_t m_agentPwd;// agent password
AgentGroup_t m_agentGroup; //agent group
AGENTSTATES m_agentStat;//agent state
BOOL m_bLogged;
CALLTYPES m_callType; // the call type
long m_lErrCode;
string m_ErrMsg;
BOOL m_bConnect; // the connect state flag
BOOL OnCallDial();
BOOL OnConsultDial();
void DNPostMessage(UINT msg, WPARAM wParam ,LPARAM lParam);
BOOL FillEvent(dnevent* pEvent);// Before this event is fired out, fill some info into it
BOOL GetCallInfo(CSTADeliveredEvent_t* pDeliverEvent);
BOOL GetCallInfo(CSTAEstablishedEvent_t* pDeliverEvent);
BOOL GetCallInfo(CSTAHeldEvent_t* pHeldEvent);
BOOL GetCallInfo(CSTARetrievedEvent_t* pRetrieveEvent);
BOOL GetCallInfo(CSTAConnectionClearedEvent_t* pConnclearEvnet);
BOOL GetCallInfo(CSTAConferencedEvent_t* pConfer);
BOOL GetCallInfo(CSTATransferredEvent_t* pTransfer);
BOOL GetCallInfo(CSTAFailedEvent_t* pFailed);
// BOOL GetCallInfo(CSTAFailedEvent_t* pFailed);
BOOL GetCallInfo(CSTAOriginatedEvent_t* pOriginated);
BOOL GetCallInfo(CSTALoggedOnEvent_t* pLogon);
BOOL GetCallInfo(CSTALoggedOffEvent_t* pLogoff);
BOOL MonitorSplit(AgentGroup_t* agentSplit);// monitor a acd group for agent login and logout
void StopMonitor(CSTAMonitorCrossRefID_t monitorId); //stop a monitor
// IDirectoryNumber
public:
STDMETHOD_(BOOL, SendDTMF)(/*[in]*/ BSTR tone);
STDMETHOD(get_HoldConnID)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(get_ActiveConnID)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(ID2ConnID)(/*[in]*/ long id, /*[out, retval]*/ BSTR *connid);
STDMETHOD(get_HoldID)(/*[out, retval]*/ long *pVal);
STDMETHOD(get_ActiveID)(/*[out, retval]*/ long *pVal);
STDMETHOD_(BOOL, UpdateData)(/*[in, optional]*/ BSTR connid, /*[in]*/ LPKVLIST data);
STDMETHOD_(BOOL, DeleteData)(/*[in, optional]*/ BSTR connid, /*[in]*/ BSTR key);
STDMETHOD_(BOOL, DeleteAllData)(/*[in, optional]*/ BSTR connid);
STDMETHOD_(BOOL, AttachData)(/*[in, optional]*/ BSTR connid, /*[in]*/ LPKVLIST data);
STDMETHOD_(BOOL, CancelForward)(/*[in, optional]*/ FORWARDMODES mode);
STDMETHOD_(BOOL, Forward)(/*[in]*/ BSTR dn, /*[in, optional]*/ FORWARDMODES mode);
STDMETHOD_(BOOL, AlternateCall)();
STDMETHOD_(BOOL, SingleStepTransfer)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
STDMETHOD_(BOOL, MuteTransfer)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
STDMETHOD_(BOOL, RedirectCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ BSTR connid);
STDMETHOD_(BOOL, MergeCalls)(/*[in, optional]*/ MERGETYPES type);
STDMETHOD_(BOOL, ReconnectCall)();
STDMETHOD_(BOOL, DeleteFromConference)(/*[in]*/ BSTR dn);
STDMETHOD_(BOOL, CompleteConference)();
STDMETHOD_(BOOL, InitConferenceCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
STDMETHOD_(BOOL, CompleteTransfer)();
STDMETHOD_(BOOL, InitTransferCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
STDMETHOD_(BOOL, RetrieveCall)(/*[in, optional]*/ BSTR connid);
STDMETHOD_(BOOL, HoldCall)(/*[in, optional]*/ BSTR connid);
STDMETHOD_(BOOL, ReleaseCall)(/*[in, optional]*/ BSTR connid, /*[in, optional]*/ BOOL hangup = FALSE);
STDMETHOD_(BOOL, AnswerCall)(/*[in, optional]*/ BSTR connid);
STDMETHOD_(BOOL, MakeCall)(/*[in]*/ BSTR dn, /*[in, optional]*/ LPKVLIST data);
STDMETHOD_(BOOL, AgentSetNotReady)(/*[in, optional]*/ AGENTMODES mode);
STDMETHOD_(BOOL, AgentSetReady)(/*[in, optional]*/ AGENTMODES mode);
STDMETHOD_(BOOL, AgentLogout)();
STDMETHOD_(BOOL, AgentLogin)(/*[in]*/ BSTR AgentID, /*[in, optional]*/ BSTR AgentPassword, /*[in, optional]*/ BSTR ACDQ, /*[in, optional]*/ AGENTMODES mode);
STDMETHOD(get_ErrReport)(/*[out, retval]*/ BOOL *pVal);
STDMETHOD(get_DND)(/*[out, retval]*/ BOOL *pVal);
STDMETHOD(get_OnHook)(/*[out, retval]*/ BOOL *pVal);
STDMETHOD(get_AgentState)(/*[out, retval]*/ AGENTSTATES *pVal);
STDMETHOD(get_ACDQ)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(get_AgentID)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(get_Logged)(/*[out, retval]*/ BOOL *pVal);
STDMETHOD(get_Type)(/*[out, retval]*/ ADDRTYPES *pVal);
STDMETHOD(get_Number)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(get_Registered)(/*[out, retval]*/ BOOL *pVal);
STDMETHOD(get_ErrMsg)(/*[out, retval]*/ BSTR *pVal);
STDMETHOD(get_ErrCode)(/*[out, retval]*/ long *pVal);
// IGenesysOB
STDMETHOD(get_RescheduleFlag)(int * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_CampaignBatchID)(int * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_CampaignID)(int * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_Campaign)(BSTR * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_ProjectName)(BSTR * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_CustomerID)(int * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_CustomerName)(BSTR * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_CustomerTitle)(BSTR * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(get_EventID)(int * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(put_EventID)(int pVal)
{
return E_NOTIMPL;
}
STDMETHOD(get_PhoneNumber)(BSTR * pVal)
{
if (pVal == NULL)
return E_POINTER;
return E_NOTIMPL;
}
STDMETHOD(put_PhoneNumber)(BSTR pVal)
{
return E_NOTIMPL;
}
STDMETHOD(put_NeverCall)(BOOL)
{
return E_NOTIMPL;
}
STDMETHOD(put_ExpectedStartDate)(BSTR )
{
return E_NOTIMPL;
}
STDMETHOD_(BOOL, Init)(LPKVLIST data)
{
return 0;
}
STDMETHOD_(VOID, Uninit)()
{
return;
}
STDMETHOD(get_AgentMode)(/*[out, retval]*/ AGENTMODES *pVal)
{
*pVal=AM_Unknown;
return S_OK;
}
STDMETHOD(put_DND)(/*[in]*/ BOOL newVal)
{
return S_OK;
}
STDMETHOD(put_ErrReport)(/*[in]*/ BOOL newVal)
{
return S_OK;
}
};
#endif //__DIRECTORYNUMBER_H_